See What Our Customers Are Saying
Over 10,000 5-Star Reviews Online
Thank you for all your help!
January 8, 2018
I am writing to let you know that the remote and the control box that you sans are synced and working perfectly. My husband has severe back pain and for some reason that zero gravity seem to be the best position for him. All is working well. I have to thank you for all the help that you have been.
Customer Service is 5 Star
December 4, 2017
Had a problem with my Classic Brands Adjustable bed and it was solved so fast I didn't realize there was a problem. I called customer service and spoke with Gayle. Let me tell you what a pleasure it was talking to someone that was empathetic, kind, helpful, knowledgeable and totally professional. Gayle pinpointed my problem expeditiously and overnighted the part I needed. The bed works perfectly again. This was all in a matter of 2 days. I just want to thank Gayle and Classic Brands beds for their prompt service in fixing my problem in a flash. I am one happy customer!!!!!
Customer Service is 5 Star
October 17, 2017
We received our new part today and wanted to take a minute to thank you for the courteous service you provided. The part works well and you new exactly what we needed to fix it. Customer service is 5 star.
Awesome customer service
June 26, 2017
I just wanted to take a moment to thank you and the rest of your customer service team. We had a problem with our remote, and instead of causing me grief, you and your team handled the problem swiftly, with complete understanding of the problem, and followed up to make sure we were happy.
Why can't everyone practice that kind of customer service?
Thanks for fixing the problem and making this customer feel like I came first.
Sleeping like a baby!
September 25, 2016
Switched from from an innerspring mattress to this memory foam mattress, and now I am sleeping better than I have in years. When first lying down, it feels soft and I sink down just enough to be comfortable. After the initial softness gives way, the second, firmer layer of foam provides support enough to keep my back aligned, preventing the need to keep adjusting to find a more comfortable position.
Amazing purchase... soooo comfortable!
September 9, 2016
We purchased this mattress for a beach house and were trying save some money. Our mattress in our main house we paid approximately $4000 for. THIS MATTRESS IS SO COMFORTABLE! It is as good if not better than the higher priced one we own. I will replace beds as needed with this very same mattress. When I got it all rolled up, I could not believe that this was going to be the huge, thick wonderful bed it is. The ticking and covering of the mattress is very nice. If you are looking for a quality bed, this a beyond reasonable price for what you are getting. We highly recommend this mattress.
Best. Thing. Ever.
August 18, 2016
This adjustable bed frame makes your bed dangerously comfortable. I can't rave enough about how crazy fabulous this bed frame is. This is not an exaggeration. I'm obsessed with this bed frame. Now that I've tried it, I don't think I can go back to a flat bed ever again.
After setting the bed up, my husband and I tried it out by putting it in lounge mode with the medium setting on the foot and head massager. This translates to "you never want to leave the bed again" mode. We almost fell asleep within a few minutes.